Windows Server Administrator (Pune)

Job ID/Reference Code – INFSYS-EXTERNAL-182659

Work Experience – 3-6 Years

Job Title – Windows Server Administrator (Pune)

Responsibilities

• Provide support via ticketing tool.

• Manage tickets in prompt and accurate manner.

• Make recommendations for changes as necessary and advise as to the best course of action to continue to meet organizational goals.

• Liaise with customers, vendors and other third parties to ensure appropriate support and ticket resolution in a timely manner.

• Ensure infrastructure compliance with applicable regulations including reporting requirement, proper record-keeping, and the establishment of internal controls.

• Develop and recommend systems and procedures to ensure maximum accuracy.

• Hearing the feedback from user community on the services which we are offering and if any di-satisfaction feedback is shared, need to analyze, and derive actions which will ensure increase in satisfaction level as per dept score card. Candidate Requirements: Required-

• At least 3 years of work experience in relevant domain.

• Excellent organizational, oral, and written communication skills.

• Strong experience & skills in Active Directory and Exchange Server Administration.

 Proficient in Active Directory management, including user and computer account administration, group policies, and domain trust management.

 Experience with Windows Server roles and features, such as DHCP, DNS, IIS, SQL Server, and Exchange Server

 Strong troubleshooting and problem-solving skills with the ability to identify and resolve complex system issues.

• EDRM (Enterprise Digital Rights Management) service.

• Active MS Intune & Outlook app with Exchange Online/O365 (BYOD).

• Data Storage

• Encryption: Checkpoint Full Disk Encryption (FDE) and Microsoft Bitlocker.

• Web Security Service: Zscaler.

• Public & Private cloud: Overview & fundamental operations.

• Experience with Windows Server roles and features, such as DHCP, DNS, IIS, SQL Server, and Exchange Server

• Familiarity with scripting languages, such as PowerShell, for automation and administrative tasks. • Participate in the implementation of new technologies and systems and provide recommendations for process improvements.

• Stay up to date with the latest Windows Server technologies, security best practices, and industry trends.

Preferred-

• Microsoft 365 Certified: Exchange Online Support.

• MDM with Intune Certified.

• Expertise in Zscaler troubleshooting.

• Cloud certified. • Automation tool – Blue Prism, etc.

• Understanding of networking concepts, including TCP/IP, DNS, DHCP, etc.

Preferred Skills:

Technology->Microsoft Technologies->Microsoft Exchange Server

Technology->Infrastructure-Server Administration->Active Directory

Educational Requirements

Bachelor of Engineering

Service Line

Computers & Communications Division

* Location of posting is subject to business requirements

Mahesh Wabale
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